Events · Launch panel

Online · free · Tuesday 10 November

SupTech for consumer and investor protection.

A one-hour online panel to launch the new report and manual. Supervisors are using data and technology to find consumer and investor harm earlier and to supervise conduct at scale. Hear what they have built, what works and where to start.

10Nov 2026

Tuesday 10 November, 9:00–10:00 am ET
14:00 Lisbon · 15:00 Rome and Paris · 9:00 Bogotá

Live now · 10 November

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Speakers

Two central banks and the OECD on supervising conduct with data.

The hour opens with what the research found and a keynote from the OECD. Banca d'Italia and Banco de Portugal then share how they bring data and technology into consumer protection and across the bank, followed by questions from the audience.

*Opening keynote***Miles Larbey**Head, Financial Consumer Protection, Education and Inclusion UnitOECD
The OECD leads the international standard on financial consumer protection, the G20/OECD High-Level Principles.

*Panel***Magda Bianco**Head, Financial Consumer Protection and EducationBanca d'Italia
Banca d'Italia's view on SupTech for conduct supervision, from the department that leads its customer protection work.

*Panel***Sara Vaz Cândido**Head, Advanced Analytics and Information Management DivisionBanco de Portugal
The Banco de Portugal AI transformation journey: bringing AI across the bank, recognized by Central Banking's 2024 award for an AI initiative.

*Moderator***Simone di Castri**CEO and Co-FounderGovSpace
Opens with what the report and the manual found, then moderates the panel and your questions.

In English, live in the CIPS space on GovSpace, and recorded. Doors open at 8:45 am ET.

What the research found

What authorities have built, and how to build it.

102

SupTech solutions for consumer and investor protection, 74 of them in deployment

Source: the report, 2026

106

public authorities built or use them

Source: the report, 2026

countries, from complaints portals to market-wide misconduct detection

Source: the report, 2026

The DataStack: five layers, built bottom upFrom the manual, The SupTech Blueprint

Cross-cuttingGovernance and explainability. Data quality, security, privacy, model auditability, lineage.

L1Collection

Capture supervisory inputs across all channels.

L2Validation and processing

Turn raw inputs into records you can analyze.

L3Storage

Keep structured and unstructured data.

L4Analytics

Generate insight from stored data.

L5Data products

Turn insight into supervisory action.

Cross-cuttingAccess and interoperability. Open APIs, schema standards, identifiers.

Build collection and storage before analytics and data products · the cross-cutting dimensions advance in parallel

Read before the launch

Two publications and the data behind them.

Part one · ReportSupTech-powered consumer and investor protection supervision

Where supervision stands today, which solutions work, and what no authority has built yet.

Read the report →

Part two · ManualThe SupTech Blueprint

How to build it: the steps and the DataStack architecture behind them.

Download on SSRN ↗

Companion · DashboardExplore the data

Every solution in the report, by country, use case and maturity. Opens in GovSpace; sign in with a free account.

Open the dashboard ↗

Register for the launch.

For supervisors, regulators and central banks, and everyone working on consumer and investor protection.

A reminder before the panel, with the link to join.
Live in the CIPS space on GovSpace: ask the panel directly.
The recording by email after the session.
Your question to the panel, if you send one with your registration.

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Questions

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Who is it for?

Supervisors, regulators and central banks, and everyone working on consumer and investor protection. It is free and open.

How do I join on the day?

The panel runs in the CIPS space on GovSpace. Join the space with a free account; registering here also gets you a reminder by email.

Will it be recorded?

Yes. The recording stays in the CIPS space, and we email it to everyone who registered.

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Next step

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SupTech for consumer and investor protection.

Watch the launch here, or join in the app.

Two central banks and the OECD on supervising conduct with data.

What authorities have built, and how to build it.

Two publications and the data behind them.

Register for the launch.

Join the launch

Create your free GovSpace account now (2 minutes), then join the CIPS space.

Before you join.

Start free, or join the next demo.

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