SupTech-powered consumer and investor protection supervision.
Where consumer and investor protection supervision stands today, which solutions work, and what no authority has built yet. 102 solutions from 106 public authorities in 65 countries.
What the authorities have built.
102 solutions, 74 in deployment.
Built or used by 106 public authorities across 65 countries and 91 jurisdictions, from complaints portals to market-wide misconduct detection.
Complaints come first.
Complaints referral, tracking and resolution is the most deployed use case: 34 solutions in deployment, ahead of targeted misconduct detection (22).
Four use cases nobody has deployed.
Algorithmic auditing, dark-pattern detection, predatory-pricing detection and vulnerable-consumer profiling: no deployed solution anywhere.
Two parts, one dataset.
Part one · ReportWhat we found
The state of SupTech for consumer and investor protection, use case by use case.
Part two · ManualHow to build it
The SupTech Blueprint: the steps and the DataStack architecture behind them.
Companion · DashboardExplore the data
Every solution in the report, by country, use case and maturity, open in your browser.
Suggested citation.
From the same research program.
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FrameworkGovTech Generations 3.0
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